A lot of people said that in the Forums that they Rogers does not sell the modem at store, they only rent. I guess that’s not true, I just bought one from official Rogers store today at Eaton Center for $149.99 CAD. I asked the guy not to enter the serial number on my account, since I don’t want to lose the Internet when I got home, so had to call 1-888-ROGERS1 by myself.
Call Customer Service and Tech support
- Tell them your new modem serial number (S/N) and update your account
- Tell them to update to the new profile on the plan (no extra charge). If you had the old modem before, you are probably on the old profile. The new modem has to work with the new one to get the faster speed. For example, old Extreme plan has 95 GB monthly limit with 1 Mbps upload. New Extreme plan has 120 GB monthly limit with 3 Mbps upload. You can easily tell from SpeedCheck.net and login to your Rogers account to check both. After Rogers updated your profile, it takes 10-15 min
- Reboot the modem (must do)
- DHCP release/renew IP on laptop or reboot (must do)
- After that, I had 35 Mbps download and 2.84 upload on my Extreme plan
P2P Download Test – 1.55 GB in 7 min AMAZING Speed!
Since Rogers stopped P2P throttling this year officially, I no longer need binary Usenet! P2P is back to the old days of glory! Look at the uTorrent photo, 1.55 GB was completed in less than 7 min with 3.75 MB/sec = 30 Mbps!! Pushed the speed almost to the max.
Side tips: Always use PeerBlocker or P2P VPN to avoid legal issue. Especially for software download, must use a VM to quarantine possible malware/virus and only run the keygen on your VM, never on your real laptop/desktop!
Installation Notes on Hitron CGN2-ROG for Advanced users + Bridge Mode
- No need to use that stupid USB key comes with the box, just login to the router using 192.168.0.1 (username=cusadmin, password=password)
- Disable Wi-Fi : Wireless > Disable Wi-Fi
- Run the modem as Bridge mode using your own router: Status > Capability > Uncheck “Residential Gateway function” and “UPnP”
- In Status > CM Status, write down “Cable Modem IP”. It is used for accessing the modem later, in my case, it is 7.27.xxx.xxx
- Change the password
- Reboot (After reboot, you will be on Bridge mode)
- DHCP release/renew IP on laptop or connect your own router now
- If you are serious about security, use a good router of your own and run the modem as Bridge mode, do not use the modem build-in NAT/Wireless
How to access the model after switching to Bridge mode
- Normally you don’t need this when your modem is working fine, but you may want to access it one day without doing a hard factory reset since 192.168.0.1 is no longer accessable. From the previous step, you have the the IP 7.27.xxx.xxx
- Connect your laptop directly to the cable modem, change the NIC IP to 7.27.xxx.yyy (yyy = anything from 2 to 254, in my screenshot I used 45)
- On your browser, go to http://7.27.xxx.xxx
- In fact, 7.27.xxx.xxx belongs to public range IP but it is not accessible from outside, it can only be accessed from LAN and you have to be on the same subnet. Perhaps, Rogers technical support may able to access your router remotely on this 7.27.xxx.xxx IP with the admin password. If you look it up on Internet, this IP block actually belongs to “Dod Network Information Center”, United States Department of Defense.
Mystery of Dod IP address
Well, according to DSLReport forum, Quote from sbrook “Because Rogers runs an integrated network across its entire geography, they managed to run out of internal IP address space in the 10.* non-routable IP addresses. So they went to IANA and said “Help” and IANA offered them a series of 7.*.*.* IP addresses that are actually assigned to the US Dept of Defence providing Rogers makes them non-routable at their internet “on-ramp” gateway routers. They can do this in part because US DoD do the same thing … they are not routable outside of the DoD internet on-ramp gateway routers. You’ll never actually see a US DoD system with a 7.*.*.* IP from the public part of the internet.
It’s the same as your having a router with IPs 192.168.0.1 and your neighbours all having routers IP 192.168.0.1 … they don’t see them because those addresses are not passed to the WAN side of the routers and blocked through most cable modems … the result is everybody can use 192.168.*.* without interfering or seeing everybody elses computers etc using that IP address space.” end quote